I just noticed Creative Market is now charging customers a “platform fee” of about $1 for every purchase… it is applied at the checkout. It says “This fee helps us run Creative Market’s services and keep your transactions reliable and secure. It is a fixed amount applied to every order”.
Why does the customer have to pay for their transaction to be reliable and secure?
I am glad this fee doesn’t come out of sellers pockets however we already hand over 40% from each sale, which is a huge amount. Is that already not enough to run the website properly?