Problem with my payouts

Hi Creative Market, i used eCheck for my payout but somehow the money is returned (rejected). i’ve rechecked it over and over again, and there is definitely no mistake with my bank account, nor the branch and bank number. hence, I’m wondering if it’s possible to use my family’s paypal account for withdrawing payout? (since i don’t have a paypal account)

Thanks in advance!

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To receive support I highly recommend contacting creative market through this option: https://support.creativemarket.com/hc/en-us
I hope this helps! Ana