Credit Balance Incorrect

Hi all, is anyone else having this problem? …

When we logged on to our account today, our earnings balance is not correlating to the sales we have made the last few days and is way under! We thought that maybe the payment had been taken out late from the previous month and the money would be in that closing balance, however, this is not the case either.

Has this happened to anyone else or Creative Market is this a bug?

Thanks
Team Made X Made

this happened to me last month. the whole month is showed me about $35 of my actual sales. wasn’t sure if it was a bug or some transfer fee or tax something.

I start each new month with negative balance. Correct amount reflects only on Payout & Taxes page. Support replied and told me that it’s a known issue and they are working on it.