Broken screenshots on product page

Hello,
Two weeks ago I noticed that screenshots on several of my products are displaying badly (like the screenshots):

https://creativemarket.com/bart_wesolek/3590884-The-Retro-Brand-Font-Bundle

https://creativemarket.com/bart_wesolek/3201358-The-Print-Press-Collection

I reported the problem to support but they still haven’t fixed it. I wanted to find out if someone has a similar problem and has he solved it?

Cheers,
Bart

@drew.coffman I have the same issue. May 6 (before 23 days), first messages have been sent to the Contact Support but it hasn’t yet been resolved!

1 Like

Thanks for the info. I got a short advice from the staff on how to fix it, but it didn’t help. I informed support about it and there was no answer for over a week.