Big problem with creative market support

Hello,

I have a problem with creativemarket support.

I have received a mail to send my ID and I sent my id in attachment files four times but the staff said four times sent me your ID card I don’t if this person checks the attached file or not.

Could someone help me because all my shops will be closed?

Hey there! Checked in with our Support team and it looks like they’re working with you on this currently. Let me know if there’s anything you need from me! :slight_smile: